Returns & Exchanges

We want you to love your Cavetown pieces, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the right style or process a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all clothing tags remain attached and the garment is in its original condition.

  • 3.
    Print and Ship

    Download and print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.