Returns & Exchanges
We want you to love your Cavetown pieces, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all clothing tags remain attached and the garment is in its original condition.
- 3.Print and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.