Frequently Asked Questions

Everything you need to know about shopping with Cavetown.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that sale items are final sale and cannot be returned.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna.

How can I track my shipment?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Are your clothing materials sustainably sourced?

Cavetown is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections, and we only partner with manufacturers who follow fair labor practices.